ExampleInstant success for Instagram
A great example of the use of research to identify an opportunity is the story of Instagram. Founders Kevin Systrom and Mike Krieger, were running a social media platform Burbn, but felt it wasn’t achieving what they wanted. They started to conduct research into photography apps, identifying two key leaders - Hipstamatic and Facebook. However, Hipstamatic made it hard to share photos and the Facebook app didn’t have an effective photo-sharing feature.
They decided there was an opportunity to innovate and create something that was easy to use and simplified the process of photo sharing. This comprehensive research process led them to transforming Burbn into a photo sharing platform which today is known as Instagram and had one million users within two months, was sold to Facebook, and now has over 150 million users.